Custom Shipping

Yasmin Everley Jewellery

£5.99
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I personally pack all items in beautiful packaging which can be kept for storing each piece for years to come. I do not include receipts in the parcel as one will have been emailed to you already and no prices will be included in the parcel so it is ready to be sent as a gift - please let me know if you would like to include a note!

UK Delivery 

  • UK shipping is £5.99 for Royal Mail's Special Delivery Guaranteed™ which I use as standard as it is an insured and signed for service which will usually arrive before 1pm the day after the order is placed.
  • You will receive your tracking number once the item is collected by Royal Mail. 
  • Orders must be placed before midday for next day delivery, otherwise they will be sent the following day.
  • Items that are made-to-order such as the Star Crossed Lover's Necklace or 9ct gold items will arrive the day after they are completed which will be between 2 and 8 weeks depending on the item, please email me to check if you require it by a specific date!
  • If you wish to choose Click and Collect free of charge from 7 Newburgh Street, W1F 7RH, please email me in advance to arrange this as this is not where I am based so items may not be ready for immediate collection.
  • Orders over £100 have free delivery!

International Delivery

  • International orders will be sent by Royal Mail Track & Sign, Royal Mail Track or Royal Mail Signed For depending on what is available in your country.
  • If Royal Mail does not ship to your destination you are welcome to arrange collection by a courier of your choice.
  • For European destinations, shipping is £7.99 
  • For North America, Central America, Africa, Asia, Australia, New Zealand most countries are available and shipping is £8.99
  • Please be aware that there may be delays at customers which I cannot be held responsible.
  • Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.
  • You will receive your tracking number once the item is collected by Royal Mail. 

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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